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NameHero

NameHero

Hosting with exceptional support and an excellent reputation

Top Performance
Top Customer Support

NameHero is a US web hosting provider founded in 2015, focused on high-performance cloud hosting with LiteSpeed servers, NVMe storage, and 24/7 support handled only by real people, listed on the Inc. 5000 three times.

HP Score 4.5
Based on expert evaluation
  • Shared Hosting from 2,24 USD
  • WordPress Hosting from 2,24 USD
  • Reseller Hosting from 14,97 USD
  • VPS Hosting from 23,70 USD
  • Dedicated Hosting from 153,97 USD
  • E-mail Hosting from 2,77 USD
Lansing, Michigan (USA), Lenexa, Kansas (USA), Amsterdam (Netherlands), London (UK)
Kansas City, USA
Uptime 99.9%

Detailed Rating

4.4
Performance
Very Good
4.9
Customer Support
Excellent
4.3
Value for Money
Very Good
4.3
Features
Very Good

NameHero is a US web Hosting Provider founded in 2015 by Ryan Gray, an online entrepreneur with experience since 1998. The company is registered as Name Hero, LLC in Jackson, Wyoming, USA, with main operations run out of Kansas City, Missouri. NameHero is built from scratch with no outside funding (fully bootstrapped), reaching $5.3 million in revenue with a team of around 33 employees.

The company’s rapid growth gets recognized with three straight appearances on the Inc. 5000 list of the fastest-growing private U.S. companies: 2022, 2023, and 2024, with a top spot at #103. This performance puts NameHero among the most dynamic Hosting companies in the U.S.

NameHero runs 4 data centers: two in the US — Lansing, Michigan (the largest facility, with capacity for ~35.000 servers) and Lenexa, Kansas — and two in Europe — Amsterdam, Netherlands (opened in November 2019) and London, UK (launched in February 2025). Worth noting: only the US data centers use NVMe storage; the European ones use standard SSD.

Proprietary cloud infrastructure runs on AMD EPYC processors, DDR4 memory, and NVMe SSD storage. All shared and WordPress plans run on LiteSpeed Web Server, delivering speeds up to 20x faster than traditional Apache. The stack includes MariaDB (instead of MySQL), Redis for object caching, CloudLinux OS for account isolation, and Imunify360 for security.

The service lineup covers the full range: shared web hosting (from $2,24/month), managed WordPress hosting, reseller hosting with WHMCS integration (from $14,97/month), CloudShield managed VPS (from ~$23,70/month), cloud dedicated servers (from $153,97/month), email hosting (from $2,77/month), domain registration, gaming servers, and cloud GPU instances.

NameHero guarantees 99.9% uptime for websites and publishes annual third-party Pingdom monitoring reports. Independent testing confirms an actual 99.97% uptime. A NOC (Network Operations Center) team monitors the infrastructure 24/7/365.

A major differentiator is the commitment to human-only support — no AI chatbots. Technical support is available 24/7/365 via live chat, phone (1-855-984-6263), and email, with an average response time of 15 minutes. This approach helps earn a 4.9/5 Trustpilot score from around 4,900 reviews.

All Hosting plans include at no extra cost: CloudLinux OS, Imunify360, LiteSpeed Cache, QUIC.cloud CDN (75+ PoPs with HTTP/3 support and image optimization), free SSL certificates, and free site migrations. This all-inclusive approach removes upsells for essential features.

Prices are based on 36-month promo terms, with a free domain on 2+ year plans and a 30-day money-back guarantee on all products (VPS minus the $19,95 setup fee). Reseller plans include a free WHMCS license from the Gold tier and up.

NameHero positions itself as a premium Provider focused on performance and support quality, rather than the lowest price. The mix of LiteSpeed, NVMe, AMD EPYC, and dedicated human support makes it a solid pick for users who care about site speed and fast fixes for technical issues.

Company Info

Legal Entity
Name Hero, LLC
Year Founded
2015
Headquarters
Kansas City, USA
Guaranteed Uptime
99.9%
Employees
11-50
Support Channels
Live Chat support available
Email support available
Phone support available

Pricing

Shared Hosting

from 2,24 USD /mo
  • 1 website
  • Unlimited NVMe SSD storage
  • 1 GB RAM, 1 CPU core
  • LiteSpeed Web Server
  • cPanel included
  • Free SSL certificate
  • Free migration
  • Free email hosting
  • Up to 10,000 visitors/month
Learn More →

WordPress Hosting

from 2,24 USD /mo
  • 1 WordPress site
  • Unlimited NVMe storage
  • WordPress auto-install
  • LiteSpeed Cache plugin
  • Staging environment
  • WAF (Web Application Firewall)
  • Real-time malware scanning
  • Free SSL certificate
Learn More →

Reseller Hosting

from 14,97 USD /mo
  • 40 cPanel accounts
  • 60 GB NVMe storage
  • 600 GB bandwidth
  • WHM access
  • LiteSpeed Web Server
  • White-label branding
  • Free migrations
  • Free SSL certificates
Learn More →

VPS Hosting

from 23,70 USD /mo
  • Fully managed with cPanel included
  • Full root access
  • Always-on DDoS protection
  • LiteSpeed, CloudLinux, Imunify360
  • Unlimited domains
  • Free SSL certificate
  • Backups included
Learn More →

Dedicated Hosting

from 153,97 USD /mo
  • 3.8 GHz processor, 4 cores / 8 threads
  • 8 GB RAM
  • 210 GB SSD storage
  • 5 TB outgoing bandwidth
  • Fully managed
  • Offsite backups
  • Unlimited incoming bandwidth
Learn More →

E-mail Hosting

from 2,77 USD /mo
  • 2 email accounts
  • 50 GB storage
  • IMAP / POP3 / SMTP
  • Access webmail
  • Anti-spam protection
  • Built-in calendar
  • Dedicated IP
  • Free migration
Learn More →

Pros

  • High-performance tech stack — LiteSpeed + NVMe + AMD EPYC + Redis + MariaDB
  • Excellent 24/7 human-only tech support (no AI) with a 15-minute response time, Trustpilot 4.9/5
  • Generous resources — unlimited NVMe storage, dedicated RAM and CPU even on shared
  • Full security included — CloudLinux, Imunify360, WAF, DDoS, malware scanning
  • 3x on the Inc. 5000 list of fastest-growing companies (2022-2024)

Cons

  • NVMe only in US data centers — European locations use standard SSD
  • Promo pricing requires a 36-month commitment, and renewals cost a lot more
  • Limited global presence — only 4 locations (2 US, 2 Europe), no Asia-Pacific

Technologies, Features & Services

LiteSpeed
High-performance web server on all plans, up to 20x faster than Apache
NVMe SSD
NVMe SSD storage on AMD EPYC processors with DDR4 memory
CloudLinux
Per-account resource isolation for stability and security
cPanel / WHM
cPanel control panel for shared, WHM for reseller and VPS
Imunify360
Full security with WAF, malware scanning, and DDoS protection
QUIC.cloud CDN
CDN with 75+ PoPs, full-page caching, image optimization, and HTTP/3
Redis
Redis object caching for top database-level performance
MariaDB
MariaDB database faster than traditional MySQL

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